shipping

where do we ship? and how long does it take?

Our handpicked pieces will land right at your doorstep if you’re in the Benelux regionthat’s Belgium, the Netherlands, Luxembourg, France, or Germany.Every piece is handpicked from our own sorting center. We seek out unique, timeless pieces, giving them new life through thoughtful curation and quality checks. Our process blends sustainability with creativity, ensuring each item is ready to tell its next story in your wardrobe.

return policy

Return Labels & Tags

All clothing items come with special tags. If these are removed or damaged, the return will not be accepted. This prevents items from being worn and then returned.

return period

You have 14 days from the date of receipt to return an item.

refund

If you choose a refund, you will receive the purchase amount back, but shipping costs will be at your own expense.If you opt for a voucher, we will cover part of the shipping costs.

conditions

Returns are only accepted if the item is complete, with all original tags and protective elements intact, and is returned properly packaged.

Sold As-Is

our items may contain slight imperfections, signs of prior use, or repackaging. By purchasing, you acknowledge that these goods are sold as-is with no warranties or guarantees, except as required by law.

company info

BV SEMATEX IMMO, TEXTIELSTRAAT 2, 9240 ZELE, BELGIË, BE 1007.384.095shop@rebale-antwerp.comhttps://www.instagram.com/rebalestore/

cookies

Performance & Analytics CookiesThese cookies allow us to count visits and traffic sources so we can measure and improve the performance of our online services. They help us to know which pages are the most and least popular and see how visitors move around the site/app. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site/app and will not be able to monitor its performance.Functional CookiesThese cookies enable the site/app to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our site/app. If you do not allow these cookies, some or all of these services may not function properly.Strictly Necessary CookiesThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site/app will in that case not work.Marketing CookiesThese cookies may be set through our site/app by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

privacy policy

INTRODUCTION

Rebale Antwerp is committed to respecting and protecting your privacy. Our goal is to be clear about what information we collect and how we use and protect your personal information.The below Privacy Policy any other documents referred to in it and our Cookie Policy) outlines how we may collect, use, store and process your personal information.We truly hope that you will take time to read it through as we have no other goal but to maintaining your privacy. Please remember that you can manage your information and protect your privacy anytime by, for instance, viewing and editing your information in your account or controlling what kind of cookies are used when you visit our website.

PRINCIPLES

This Policy is based on the following principles:

Personal data shall be processed lawfully, fairly and transparently;

Personal data shall only be collected for specific, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;

Personal data shall be adequate, relevant and limited to what is necessary for processing;

Personal data shall be accurate and, where necessary, kept up to date with every effort to erase or rectify without delay;

Personal data shall be kept in a form such that the data subject can be identified only as long as is necessary for processing;

Personal data shall be processed in a manner that ensures the appropriate security;

Personal data shall not be shared with third parties except when necessary in order for them to provide services upon agreement;

Data subjects must easily exercise their rights.

WHAT PERSONAL INFORMATION ARE COLLECTED?

Personal information is data that can be used to identify or contact you.Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.If we do collect personal data, we will nevertheless never collect sensitive personal data about you. The EU’s General Data Protection Regulation (GDPR) defines sensitive personal data as “categories of personal data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.”When you use the Website and/or purchase from us, we may gather various information. In any event, we are committed to ensuring that the information we receive and use are appropriate for the below purposes.